Welcome to SlipMe.care (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website https://slipme.care (“Website”).
By using our Website, you consent to the terms of this Privacy Policy and agree to the collection and use of information as described herein.
1. Information We Collect
We collect personal and non-personal information to process your orders, improve your shopping experience, and comply with legal obligations.
a. Information You Provide Directly
- Personal Details: Full name, contact number, email address, billing and shipping address.
- Account Information: Login credentials if you create an account.
- Payment Information: Credit/debit card details, UPI, or net banking information (processed securely via third-party payment gateways such as Razorpay, PayU, etc.).
- Order Details: Products purchased, order history, preferences, and delivery instructions.
- Communication Data: Messages, queries, feedback, and support requests sent through our website or email.
b. Information Collected Automatically
When you browse our Website, we may collect:
- IP address, browser type, operating system, and referring URLs.
- Device identifiers and session data.
- Browsing patterns and purchase behavior through cookies and analytics tools (such as Google Analytics or Meta Pixel).
2. How We Use Your Information
We use your data to:
- Process, confirm, and deliver your orders.
- Communicate regarding order status, shipping, and support.
- Process payments securely through third-party gateways.
- Send offers, newsletters, and promotional messages (only if you opt-in).
- Improve product quality, user experience, and site functionality.
- Prevent fraudulent transactions and ensure security.
- Comply with applicable laws and regulatory requirements.
3. Legal Basis for Data Processing
Your personal information is processed based on:
- Consent: For marketing communications or optional data you provide.
- Contractual Necessity: To fulfill and deliver orders placed through the Website.
- Legal Obligation: For record-keeping, taxation, and compliance with Indian law.
- Legitimate Interests: For analytics, fraud prevention, and service improvement.
4. Data Sharing and Disclosure
We value your privacy and do not sell or rent your personal data. We may share information only in the following cases:
- Payment Processors: To complete financial transactions securely.
- Logistics Partners: To deliver your orders (e.g., courier or postal service providers).
- Service Providers: For website hosting, marketing analytics, or customer support.
- Legal Compliance: When required by law, government authorities, or court orders.
- Business Transfers: If SlipMe.care undergoes a merger, acquisition, or sale of assets.
All partners and service providers operate under strict data confidentiality obligations.
5. Cookies and Tracking Technologies
We use cookies and tracking tools to:
- Remember your cart and preferences.
- Analyze traffic patterns and usage.
- Improve product recommendations and promotions.
You can disable cookies in your browser settings, but some features may not function properly as a result.
6. Data Retention
We retain your personal data only as long as necessary for:
- Order fulfillment and delivery;
- Accounting and tax purposes;
- Marketing communications (if opted in);
- Legal and regulatory compliance.
Payment details are not stored on our servers. All payment transactions are processed via secure, PCI-DSS–compliant payment gateways.
7. Your Rights Under the DPDP Act, 2023
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Update or rectify inaccurate information.
- Deletion: Request deletion of your data, subject to legal requirements.
- Withdraw Consent: Opt-out of marketing communications at any time.
- Data Portability: Request your data in a usable electronic format (if applicable).
To exercise these rights, email us at slipmecare@gmail.com
8. Data Security
We employ robust security measures including:
- SSL encryption on all data transmissions.
- Secure cloud hosting with restricted access.
- Regular audits and monitoring to detect vulnerabilities.
While we strive to protect your data, no electronic transmission or storage is 100% secure.
9. Email and SMS Communications
If you opt in, we may send you promotional messages, offers, or product updates.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or contacting us directly.
Transactional communications (order confirmation, delivery updates, etc.) will still be sent as necessary.
10. Children’s Privacy
Our Website and products are intended only for adults aged 18 years and above. We do not knowingly collect information from minors. If you believe we have collected such data inadvertently, please contact us for prompt removal.
11. Third-Party Links
Our Website may contain links to external websites or third-party content. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. The updated version will be posted on this page with the revised “Last Updated” date.
13. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact:
SlipMe Care
Email: slipmecare@gmail.com
Website: https://slipme.care
Registered Address: 12D CINEMAX, 3rd Floor, 8/113/30, Selex Mall, East Fort, Thrissur, Thrissur District, Kerala, 680005
14. Additional Recommendations
We recommend linking this policy with:
Shipping Policy – detailing delivery timelines and handling.
Terms of Use – defining site usage and purchase conditions.
Refund & Return Policy – defining refund eligibility for products.